Welcome to the Web Customer Services Access Point
RDN City Hall - Tax Certificate






Utility Charges Certificate



This is a fee based information access point primarily for professionals conveying title to a property. You must register to obtain an Account Number and PIN number.

If you are not registered, application forms are available by returning to the Main Menu page and using the link to the Web Customer Agreement and Application form


The Regional District of Nanaimo invoices utility charges twice a year - in June and October as follows:

ServiceService TypePeriodInvoice Date
Garbage + RecyclingAnnualJan 1 - Dec 31June
SewerAnnualJan 1 - Dec 31June
Water - WinterMeteredSep 16 - May 15June
Water - SummerMeteredMay 16 - Sep 15October

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